Shipping News
Current Shipping Status: Heavily delayed due to health emergency.
During normal operation in-stock items ship in 1 to 4 business days and sewing required items ship in 1 to 2 weeks (5 to 10 business days.)
Our business days are Monday - Friday. Shipping pick-up days are Tuesday - Saturday. Leave a note or Contact Us if you have urgent shipping requirements.
Current Pre-Order News:
This is a compilation of up-to-date information on all our current pre-orders and other fulfillment! If there is any news it will be shared here.
GIANT WEREWOLF - R3
Round 3 werewolves are currently awaiting fulfillment!!
- ANY ORDERS UNFULFILLED BY NOVEMBER 3RD 2025 WILL BE FULLY REFUNDED
- Due to a chain of bad luck this year we are getting out everything we can during a brief window of respite and refunding anything left waiting afterward. We need to clean our slate and adapt how we're doing things. I'm extremely sorry for the delays.
- If you receive a refund and decide to re-order you will not be charged until your order is fully complete, packed, and ready to be fulfilled.
NEON DINO AND ZEBRA COLOR 2-BONE AND HAUNCH -
These bag designs have arrived and are awaiting fulfillment.
- Fulfillment will begin when Backerkit fulfillment is complete. Backerkit has independent updates, so feel free to check there for more info!
- Currently ON SCHEDULE for anticipated OCTOBER fulfillment!
- ANY ORDERS UNFULFILLED BY NOVEMBER 3RD 2025 WILL BE FULLY REFUNDED
- Due to a chain of bad luck this year we are getting out everything we can during a brief window of respite and refunding anything left waiting afterward. We need to clean our slate and adapt how we're doing things. I'm extremely sorry for the delays.
- If you receive a refund and decide to re-order you will not be charged until your order is fully complete, packed, and ready to be fulfilled.
GIANT GRYPHON -
The giant gryphons are awaiting fulfillment.
- ANY ORDERS UNFULFILLED BY NOVEMBER 3RD 2025 WILL BE FULLY REFUNDED
- Due to a chain of bad luck this year we are getting out everything we can during a brief window of respite and refunding anything left waiting afterward. We need to clean our slate and adapt how we're doing things. I'm extremely sorry for the delays.
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If you receive a refund and decide to re-order you will not be charged until your order is fully complete, packed, and ready to be fulfilled.
Don't see the pre-order you're looking for? That means as far as we're aware it has been fulfilled! If you have not received tracking or your plush please reach out on our Contact Us page.
Other Shipping Info
General shipping info:
- Pre-orders cannot be rushed. Items already ship as soon as they can once I receive them.
- If several days pass after you receive your tracking and your label has not moved, please do not be shy about reaching out! There could be a problem.
- We typically slow down during con prep and suspend shipping for up to a week before any convention. These delays can be predicted in advance by checking our con schedule, so be sure to check it if you have specific timing requirements!
- Convention pick-up is not possible. This includes pre-order items. If we have it at our table it is there to make a new sale, not fulfill an old one. Sorry for the inconvenience!
- Starting November 3rd 2025 your order will only be charged once your item is packed and ready to ship. If your payment method fails at that time your package will be held until the charge is successful. No package will be sent without fully cleared payment.